What delivery options do I have?
Standard Home Delivery
The shipping fee will be:
(a) free of charge where the Product Subtotal is 100 EUR or greater;
or
(b) 5 EUR where the Product Subtotal is less than 100 EUR.
Lukas Drotar will use reasonable endeavours to dispatch an order within 7 working days (Monday-Friday excluding official public holidays) from the date the order was submitted by you. You will be required to sign for all deliveries.
How can I track my parcel?
As soon as we start packing your order we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is uploaded. You will also be able to track your order under ‘Orders’ when you log in at My Account.
Where does Lukas Drotar deliver?
lukasdrotar.com ships to the following countries (Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France*, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lichtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands**, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzeralnd, the UK***, the USA**** and Vatican).
* Please note we are currently unable to ship to Saint-Martin, Guadeloupe, Martinique, Saint-Barthélemy, French Guiana, Saint Pierre and Miquelon, Wallis and Futuna, French Polynesia, New Caledonia, Mayotte, Réunion.
** Please note we are currently unable to ship to Aruba, Bonaire, Curaçao, Sint Eustatius, Sint Maarten.
*** Please note we are currently unable to ship to Anguilla, Bermuda, British Antarctic Territory, British Indian Ocean Territory, British Virgin Islands, Cayman Islands, Falkland Islands, Montserrat Pitcairn Island, Henderson, Ducie and Oeno Islands, St Helena, Ascension and Tristan da Cunha, Sovereign Base Areas, South Georgia and South Sandwich Islands, Turks and Caicos Islands.
**** Please note we are currently unable to ship to American Samoa, Baker Island, Guam, Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Midway Atoll, Navassa Island, Northern Mariana Islands, Palmyra Atoll, Puerto Rico, U.S. Virgin Islands, Wake Island.
Standard delivery :
COUNTRY SHIPPING DAYS
Andorra 5-14 working days
Austria 5-14 working days
Belgium 5-10 working days
Bulgaria 5-14 working days
Croatia 5-14 working days
Cyprus 5-14 working days
Czech Republic 5-14 working days
Denmark 5-14 working days
Estonia 5-14 working days
Finland 5-14 working days
France 5-10 working days
Germany 5-14 working days
Greece 5-14 working days
Hungary 5-14 working days
Iceland 5-14 working days
Ireland 5-10 working days
Italy 5-14 working days
Latvia 5-14 working days
Lichtenstein 5-14 working days
Lithuania 5-14 working days
Luxembourg 5-10 working days
Malta 5-14 working days
Monaco 5-14 working days
Netherlands 5-10 working days
Norway 5-14 working days
Poland 5-14 working days
Portugal 5-14 working days
Romania 5-14 working days
San Marino 5-14 working days
Slovakia 5-14 working days
Slovenia 5-14 working days
Spain 5-14 working days
Sweden 5-14 working days
Switzerland 5-14 working days
United Kingdom 5-9 working days
United States of America 5-28 working days
Vatican City 5-14 working days
Those delivery times are indicative and can't be guaranteed.